STORY

Effective Date: Nov 17, 2025
 Last Updated: Nov 17, 2025

Thank you for shopping with ANBD STORE, operated by TEAM ANBD LLC (“we,” “our,” or “us”).
 We want you to be fully satisfied with your purchase. If you are not completely happy, please review our policy below for returns, exchanges, and refunds.

 

 

1. Returns

  • We accept returns within 30 days of the delivery date.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition that you received it.

    • In its original packaging with all tags or labels attached.

  • To start a return, please contact us at [Insert Contact Email] with your order number and reason for return.

Please do not send items back to us without first requesting a return.

 

 

2. Non-Returnable Items

Certain types of products cannot be returned, such as:

  • Perishable goods (e.g., food, plants)

  • Personal care items (e.g., cosmetics, hygiene products)

  • Gift cards or downloadable digital products

  • Custom or personalized orders

  • Sale or clearance items (if marked “Final Sale”)

If you have questions about whether your item is eligible for return, please contact us before sending it back.

 

 

3. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

 

 

4. Refunds

  • Once your return is received and inspected, we will notify you by email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Please note that it may take additional time for your bank or credit card company to post the refund to your account.

 

 

5. Exchanges

If you need to exchange an item for a different size, color, or replacement, please contact us at support@team-anbd.com.
 We will guide you through the exchange process and provide further instructions.

 

 

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery.
 Include your order number and photos of the damaged item, and we will arrange a replacement or issue a full refund at no additional cost.

 

 

7. Cancellations

Orders can be canceled within 24 hours of purchase as long as they have not yet shipped.
 Once an order has shipped, it cannot be canceled, but you may initiate a return once it arrives.

 

 

8. Contact Us

For any questions about returns or refunds, please contact us at:

TEAM ANBD LLC
 Email: support@team-anbd.com